HR That Works for You:

Customizable Services to Meet Your Organization’s Unique Challenges and Goals


From strategic planning to day-to-day solutions, we tailor HR services that fit your needs, fuel your success, and empower your team to thrive.

Our Approch

At E Factor Leadership, we are passionate about transforming the way healthcare organizations manage and support their most valuable asset: their people. With over 30 years of HR expertise, we specialize in delivering tailored solutions that address the unique challenges of the healthcare industry. From strategic talent acquisition and employee retention to compliance navigation and workforce development, our services are designed to create thriving workplaces where employees feel valued, engaged, and empowered to deliver exceptional care.

We believe that when healthcare teams are supported with intentional strategies and innovative tools, the ripple effect reaches not only the organization but also the patients and communities they serve. Our mission is to equip healthcare leaders with the confidence, competence, and customized HR solutions they need to build high-performing teams, foster a positive workplace culture, and drive long-term success. At E Factor Leadership, we’re not just solving HR challenges – we’re shaping the future of healthcare excellence.

OUR SERVICES

Human Resource Management/Fractional CHRO


At E Factor Leadership, our Human Resource Management and Fractional CHRO services are designed to bring strategic expertise and hands-on support to your healthcare organization. Whether you need a trusted advisor to guide high-level HR strategy or a dedicated partner to manage day-to-day operations, we deliver customized solutions that align with your mission and goals. From streamlining compliance and optimizing talent strategies to fostering a culture of engagement and retention, we provide the leadership you need—when you need it—without the full-time overhead. With E Factor Leadership, you’ll gain the confidence and capability to build a thriving workforce and achieve lasting success.

Leadership Training and Development


At E Factor Leadership, we believe that exceptional leadership is the cornerstone of a thriving healthcare organization. Our Leadership Training and Development services empower managers and executives with the skills, confidence, and strategies needed to lead high-performing teams. Through customized programs that focus on communication, conflict resolution, team building, and employee engagement, we help leaders unlock their potential and drive meaningful results. Whether you're nurturing new leaders or sharpening the expertise of seasoned professionals, E Factor Leadership provides the tools to inspire, motivate, and create a workplace culture where everyone can thrive.

A La Carte Human Resource Projects


At E Factor Leadership, our A La Carte HR Project Services offer flexible, expert solutions tailored to your specific needs. Whether you’re tackling compliance updates, revamping employee handbooks, designing impactful training programs, or managing talent acquisition initiatives, we’re here to provide targeted support exactly when you need it. Perfect for healthcare organizations facing unique challenges, our project-based approach ensures you get the expertise and results you require without the long-term commitment. Let us handle the HR complexities so you can focus on what you do best—delivering exceptional care.

Business Solutions


At E Factor Leadership, we go beyond HR to offer a suite of business solutions that streamline operations and drive efficiency. Through trusted partnerships with industry leaders like ADP Payroll, Impact Health Sharing, Intermedia Communications, and NMI Merchant Services, we provide healthcare organizations with access to innovative tools for managing payroll, reducing healthcare costs, enhancing communications, and optimizing payment systems. Whether you’re looking to simplify your processes or unlock savings, our comprehensive services are designed to support your success every step of the way. At E Factor Leadership, we’re your partner in building a smarter, stronger business foundation.

Dr. Kimberly D Washburn

I’m Dr. Kimberly Washburn, a compassionate and highly strategic leadership developer with over three decades of experience across diverse industries, including healthcare. I specialize in equipping healthcare practice owners with the tools to be exceptional people leaders, transforming employee experiences into a measurable competitive advantage. By connecting problems with solutions through a caring, coaching-centered approach, I empower leaders to build high-performing, loyal teams that drive sustainable growth. My unique ability to see how systems, teams, and leadership interactions align allows me to deliver strategies that address challenges holistically while fostering continuous improvement.

With my unique approach as consultant and coach, I guide leaders through learning, implementing, and reflecting on their actions, ensuring lasting, impactful change for their teams and practices. With a passion for helping leaders know themselves and bring out the best in others, I serve as a trusted partner in transforming workplace culture. Beyond my work, I’m a dedicated spouse, animal lover, and Pacific Northwest resident, my values of compassion and connection are reflected in everything I do.