Work with me

You don't need a big impersonal firm.And you don't need to keep carrying this alone.

What you need is a partner who customizes to your business and equips your team to lead people well. There are four ways in, from a free guide to a full partnership, and every one of them starts from the same place: you know your business, and I'm beside you, not above you.

Free guide

The First 24 Hours After a Sticky Situation

The first right moves for the moment something happens with one of your people.

Get the guide

Working session · $47

The Confident Call

Bring one stuck people decision. Leave with a filled-in risk matrix and real options inside the guardrails.

Book the session

Project-based

A La Carte HR Projects

Targeted help on one system: a fitted handbook, a hiring process, a compliance gap closed.

See the projects

The core partnership

The People-First Advantage

Ongoing HR leadership beside you, and a team equipped to carry the people side with you.

Explore the partnership

The core partnership

The People-First Advantage

You may not need a full-time HR leader, but you do need the expertise, and you deserve more than a hotline. The partnership puts 30 years of grounded HR judgment beside you and builds the capability into your business, so the people side stops landing only on you.

A partner for the calls

A trusted advisor for the big decisions and a steady partner for the day-to-day. When the nuanced situation lands, the disclosure, the conflict, the hire that isn't working, you're not figuring it out alone. We talk it through, weigh your real options against where you want the business to go, and you make the call with confidence.

Compliance is part of it, and it's handled as a guardrail, not a wall. The risk gets named honestly, and then we find the ways to operate inside it that still serve your vision.

A team that can carry it

The partnership also builds your people. Your managers learn behavioral interviewing, communication, conflict resolution, and employee engagement, so situations get handled well before they ever reach your desk.

The goal is never for you to need me forever. It's for the capability to live in your business, with you and your team able to lead people well on your own. You should be more capable after we work together, not more reliant on an outside consultant.

The journey inside the partnership

From carrying it alone to leading it well

Every partnership is shaped to the business in front of me, and they all move through the same five steps.

  1. Set Down the Weight

    You stop carrying every people problem alone, and you stop being scared into compliance. From the first conversation, there's a partner beside you who respects how you run your business.

    You're not bad at HR. You've been carrying it alone.

  2. Name the Vision

    We get clear on what you want this business to be like to work for. At your size, real people practices aren't a luxury for later. They're the advantage the big employers can't fake.

    You're not too small to do this right. You're exactly the right size.

  3. Make the Real Calls

    When a hard situation lands, you work through real options against your vision, inside the guardrails. And when the real issue is how something is being handled at the top, you'll hear that too, kindly and in confidence.

    You deserve options, not verdicts.

  4. Build the Leaders

    Your managers learn to think about people well, and to build roles around who their people really are instead of forcing them into boxes. The capability lives in your business.

    Leadership is a skill. It can be built.

  5. Freed Up and Leading

    Good people stay, the churn stops resetting you, and the business finally builds momentum, with a team that carries the people work beside you.

    This is the leader you already wanted to be.

How I work

What you can count on, in every engagement

These aren't marketing lines. They're the working beliefs underneath the whole practice, and you can hold me to them.

The law is a guardrail, not a wall

You won't be scared into paralysis. The risk gets named honestly, and then we find the creative options inside it that still deliver your vision.

Beside you, never above you

You're the expert of your own business. I work in service of your vision for your people, never as the HR police handing down correction.

Options, not verdicts

You're heard first. Then we walk through the risks weighed against where you want to go, so you leave with usable choices instead of a ruling.

The truth, kindly

Sometimes the honest answer involves how something is being handled at the top. You'll hear it in confidence, from someone in your corner.

Equip, never depend

I'm building myself out of a job on purpose. You and your team get stronger, and the capability stays in your business after I'm gone.

The person, not the box

People thrive when roles flex around their real strengths. I'll help you read your people well and build around who they actually are.

A la carte projects

Expert help on one specific thing

Sometimes you don't need a partnership yet. You need one system built right, without a long-term commitment. You get the expertise and the result, and you keep the systems we build together.

A handbook that finally fits

Not a downloaded template written for no one. Policies that match how your business actually runs, codifying the values you already live.

A hiring process that finds the right people

On a small team, one wrong fit is felt by everyone. We build a process that reads for real strengths and real fit, so your gut gets backup.

A compliance gap, closed

The regulatory piece that's been nagging at you gets reviewed and put right, explained in plain language, without the fear tactics.

Have something else in mind? Projects are shaped to the need in front of you. There is no set package you have to squeeze into. We figure out what fits.

Is this a fit?

The owners who get the most from this work

This is for you if

  • You're running a growing business of roughly 20 to 40 people and the people side has been landing on you.
  • You care about doing right by your people, and you want to handle the hard moments well.
  • You want to be part of the decision, not told what to do.
  • You're secure enough to hear an honest observation, even when it's about how something is being handled at the top.

This isn't for you if

  • You want someone to take HR off your hands forever and keep you on a permanent retainer.
  • You're looking for a plug-in template rather than work shaped to your business.
  • You only want to be told you're already doing everything right.

It starts with a conversation, not a contract.

Tell me what's on your plate. I'll bring back a clear proposal shaped to your real needs, whether that's one project or an ongoing partnership. We can figure it out together.

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© E Factor Leadership · Dr. Kimberly D. Washburn, DBA

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